Terms of sale

Terms of Sale – Theavelion

1. Purpose

These Terms of Sale govern all purchases made on the website theavelion.com.

By placing an order, you agree to be bound by these Terms in full.

2. Products

We strive to ensure that all product descriptions and images are as accurate as possible.

However, slight variations may occur and shall not engage the liability of Theavelion.

3. Pricing

All prices are displayed in dollars ($), including taxes (unless stated otherwise).

Theavelion reserves the right to modify prices at any time. However, products will be billed based on the price in effect at the time of order confirmation.

4. Orders

An order is considered confirmed once payment has been successfully completed.

Theavelion reserves the right to cancel or refuse any order in case of dispute, suspected fraud, or abnormal activity.

5. Payment

Payment is due immediately upon ordering.

Payments are securely processed via third-party payment providers (credit/debit card, etc.).

6. Shipping

Products are shipped to the address provided at checkout.

Delivery times are estimates and may vary. Theavelion is not responsible for delays caused by carriers or customs.

7. Right of Withdrawal

In accordance with the EU Consumer Rights Directive, customers have the right to withdraw from their purchase within 14 days of receiving the order, without providing any reason.

To exercise this right, please contact: support@theavelion.com

Return shipping costs are the responsibility of the customer unless otherwise stated.

8. Returns and Refunds

Returned items must be unused, in their original condition, and in original packaging.

Once received and inspected, a refund will be issued using the original payment method.

9. Warranty

Products are covered by legal warranties in accordance with applicable laws.

If you receive a defective or non-compliant product, please contact customer support for assistance.

10. Liability

Theavelion shall not be held liable for any damages resulting from improper use of the products purchased.

11. Personal Data

Personal data collected on this website is processed in compliance with applicable data protection laws, including the General Data Protection Regulation.

12. Disputes

In case of a dispute, an amicable solution will be sought first.

If no agreement is reached, disputes will be handled by the competent courts of the company’s place of registration.

13. Contact

For any questions regarding these Terms:

Email: support@theavelion.com